Need To File Case On Travel Agency And Red Bus

Issue legal notice first and wait for their reply and then file consumer case.

Consumer case

Contact the next level of consumer care matrix and record the discusons made.If not addressed write the Letter in detail of facts and damage claim with intended course of action. You will definetly get remedy.

Dear Client, To address the frustration and inconvenience caused by the delay and lack of communication from Red Bus and MRM Travels, it is recommended to contact Red Bus customer care through all available channels (phone, email, social media) to escalate the complaint. Clearly mention the booking details, the issues faced, and request an immediate resolution or refund of the payment. Additionally, sharing the experience on consumer complaint forums or social media platforms can help get their attention and seek a quicker resolution. If the issue persists, consider filing a formal complaint with the consumer protection authority.

Issue them notice through lawyer and File Complain in Consumer Court and claim heavy compensation.

Legally you have 2 remedies for your case : 1. Legal Notice 2. Reaching out Consumer Forum