About Education Loan | Vkeel - Free Legal Advice

Radhakrishnan

Coimbatore

Take an education loan in SBI for my son and as per guidance he was making his EMI payments promptly till February 2020 and due to COVID and job issues aroused and could not pay after that. As a father, I approached the bank for settling the balance wide some compromise with what we have, but they did not entertain in this situation, and after repeated request, a AGM from the bank asked us to approach the recovery officer for compromising, but when we approached they ignored the AGMs mail and they denied to do. In this regard, I launched a grievance in the Prime minister portal and the response was not good and helpful.I have all the mail communications, requests. At this time I, hope the banks should help the public to settle things. Sir, if this is the case can I proceed legally to get help, please advise, then you

Expert's Answers(2)

Advocate Anik
Bengaluru, Karnataka

66 Client Ratings

Hi, Since you have already approached all the concerned officials from the bank, you can file an application with the banking ombudsman to redress your issue for such settlement. If you find this answer helpful, please rate us.

January 22, 2021
Advocate J L Naagar
Jalandhar, Punjab

169 Client Ratings

You should approach the Banking Ombudsman for getting the EMIs re-scheduled and settlement of the outstanding Loan. Please give me Rank Five and follow me after reviewing my resume and book a consultation for further discussion and explanation if required.

January 21, 2021