Bank Frauds

We have taken home loan from Axis Bank, 10 lacks, in that 6 lacks rupees sent to the builder with my consent, and remaining 4 lacks bank peoples collide with the builder and they forged my signatures and they had transferred 4 lacks without my consent to the third party, and they recently again take over my home loan account, and they changed my email id and mobile number without my consent with forged signatures in the service requests forms.and they again tried to get another top-up loan behalf of me without my consent with forged signatures, without my consent they given home TATA AIG INSURANCE with forged signatures , we have approached banking ombudsman but they are closed my complaint under clause 8 and closed under clause 13(a) of BOS,2006 . We having all witness documents to prove Axis Bank fraudulent activities.