RBI OMBUDSMAN REJECTED THE COMPLAINT WITH ACTION CLAUSE 13 (1) (a) | Vkeel - Free Legal Advice

V RAMAKRISHNA

Kurnool

There were 8 fraud AEPS (aadhar enabled payment system) transactions from 3 of my savings accounts in the month of January, 2020. I immediately registered complaints with respective banks, local police also. 1. One bank has settled the loss within one month without requiring to approach Banking Ombudsman. There was only one fraud transaction in this account worth of Rs.9999/- 2. One bank has refunded the loss in the month of August, 2020 after approaching RBI Ombudsman. There were 2 fraud transactions in this account totaling to Rs.19900/-(Rs.9950 for twice). RBI CMS team has settled the complaint with action clause for this case from RBI Ombudsman was 11 (3) (b). 3. There were 5 fraud transactions from one bank. After constant follow up with the bank, I have raised a complaint to RBI Ombudsman in the month of September, 2020. But RBI Ombudsman has closed the complaint with action clause 13 (1) (a)

Expert's Answers(5)

xxxxx cxxxxx
Bengaluru, Karnataka

184 Client Ratings

Dear Sir, You my approach High Court or Consumer Court. Please give me rank after viewing my details. Please call me for further assistance.

November 19, 2020
Advocate N Karthikkanna
Madurai, Tamil Nadu

60 Client Ratings

You can file a writ petition in High court and get the order quashed and dispose your petition on merits.. for further assistance please book for consultation

November 18, 2020
Advocate J L Naagar
Jalandhar, Punjab

169 Client Ratings

Yes, though it is a deficiency in service but You have to be very diligent to prove it because it is too technical a matter and it may cause difficult to prove Because if required a volumenous evidence to prove it Which may be difficult in Consumer Commision. However, You may take chance if your Local Lawyers advices so. I hope I have cleared my view eloquently. Please give me Rank Five and follow me after reviewing my resume and book a consultation for further discussion and explanation if required.

November 18, 2020
xxxxx cxxxxx
Bengaluru, Karnataka

184 Client Ratings

Dear Sir, You may approach Consumer Forum or Civil Court. Please give me rank after viewing my details. Please call me for further assistance.

November 18, 2020
Advocate J L Naagar
Jalandhar, Punjab

169 Client Ratings

You now need to approach the Civil Court for getting the order struck down and claiming your losses with interest, damages and inconveniences etc. Please give me Rank Five and follow me after reviewing my resume and book a consultation for further discussion and explanation if required.

November 18, 2020