Transfer Money Online By Rtgs/ Neft To Beneficiary Account

Here's how you can request written confirmation from HDFC Bank that the money wasn't credited to the beneficiary account, even though it was transferred from your ICICI Bank account: 1. Contact HDFC Bank: Reach out to HDFC Bank customer care through their phone number or official website. You can find their contact information on their website or mobile app. Explain the situation clearly: Briefly explain that you transferred money from your ICICI account to an HDFC account, but the beneficiary claims they haven't received it. 2. Request a Dispute Resolution Form: Ask for a Dispute Resolution Form or a similar mechanism to file a complaint about the missing transfer. Filling out this form will initiate an investigation from HDFC Bank's end. 3. Gather Evidence: While contacting HDFC Bank, have your transaction details ready. This includes: Date and time of the transfer Amount transferred Beneficiary's account name and account number (if available) Reference number or transaction ID (if provided by ICICI Bank) 4. Follow Up: After submitting the Dispute Resolution Form or complaint, keep track of the reference number assigned to your case. Follow up with HDFC Bank for updates on the investigation. HDFC Bank Response: Once HDFC Bank investigates the issue, there are two possibilities: Funds Credited: If the investigation reveals the funds were indeed credited to the beneficiary account, HDFC will inform you accordingly. You may then need to contact the beneficiary directly to understand why they claim they haven't received it. Funds Not Credited: If the investigation shows the transfer failed or the beneficiary account doesn't exist, HDFC Bank might be able to reverse the transaction and credit the money back to your ICICI Bank account. Additionally, they might be able to provide you with a written document stating the failed transfer. Additional Tips: While HDFC might not be obligated to provide written confirmation in every case, it doesn't hurt to request it. If HDFC cannot resolve the issue, you can also consider contacting ICICI Bank and informing them about the situation. They might be able to assist you further based on their transaction records. Remember, the specific process for requesting written confirmation or resolving transfer issues might vary depending on HDFC Bank's internal procedures. However, the steps mentioned above should provide a general roadmap for your situation.

Dear Sir, Whenever there is demand by the other party then only pay the amount. Not to try for sending the amount without their request.

No need for reaching beneficiary Bank. You can contact for further information. Thanks.