Complaint Against Online Platform | Vkeel - Free Legal Advice

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Ahmedabad

I had tried to buy a gym membership from a portal to which first they provided a membership out of contract which I got to know when I went to the gym. Portal somehow solved the issue and provided other membership and extra compensation amount. The new membership gym remains closed in covid and told me they will not extend and restricted my entry to the gym since I had paid all money in advance. The gym owner says we have sold membership to the portal and the portal hai sent it to you while the portal says we are just a platform and membership is sold by the gym. I tried to highlight this on different review platforms and social media so they blocked me. Now, when I filled a consumer complaint, they have legally sent me a cease and desist notice. Require help on this one.

Expert's Answers(4)

Advocate Yogesh Navmahalkar
Jalna, Maharashtra

19 Client Ratings

Dear client, reply that notice through lawyer and file complain in consumer court and claim heavy compensation.

October 1, 2020
Advocate J L Naagar
Jalandhar, Punjab

169 Client Ratings

You have both the options alive either to approach the Permanent Lok Adalat or The Consumer Court because yours is a clear case of Unfair Trade Practice and deficiency in service. You have a good case and you will succeed. Please give me Rank Five and follow me after reviewing my resume and book a consultation for further discussion and explanation if required.

October 1, 2020
Advocate Abhimanyu Gurawalia
Patli Hajipur, Haryana

60 Client Ratings

file a case before Permanent lok Adalat

October 1, 2020
Advocate Satej C More
Mumbai, Maharashtra

17 Client Ratings

As currently you had file a case in consumer forum, you need to defend the case in consumer forum. In case of any further advice please connect to me.

October 1, 2020