I Have Paid 40k To Kolors Pvt Limited For Beauty Treatment. No Service Done

Asked in Consumer Court

  • Roja Yadav

    Kolkata

Expert's Answers(3)

  • Advocate Anik

    Bengaluru, Karnataka
      66 Client Ratings

    Hi, It's really great that you have the bills with you, it is advisable to keep all the evidences and records safely. Currently you require to send them a legal notice which must state that they should provide you the services as promised and incase they do not do so, within 15 days, you can file a case against them after the lapse of 15days. If the bills state the terms and conditions of the parlor and mentions the part of life time validity, then it's well and good, else the oral contract will be required to be proven by the advocate. However, such contracts are implied to be of life time validity and comes with the guarantee. you can file a case against them before the consumer dispute redressal commission under consumer protection act in case they do not fulfill the terms and conditions as stated in the legal notice. For further details, you can book a consultation with me. Please give me a 5star rating and a review, if you find my answer helpful.

    December 31, 2020
  • Advocate Anshul Kulshrestha

    Noida, Uttar Pradesh
      9 Client Ratings

    When a service is found deficient by a consumer, they can lodge a complaint under the Consumer Protection Act, 2019. Thus, the prime requirement is that the matter must fall within the "definition of service", and it must entail a deficiency as per the requirements provided under the Consumer Protection Act, 2019. Serve Legal notice to them and file a complaint in consumer forum..

    December 30, 2020
  • Advocate J L Naagar

    Jalandhar, Punjab
      169 Client Ratings

    You should have entered into an agreement or any such document which could give some space to set your Claim regarding the lifetime validity for the treatment. You should have to serve a detailed legal notice upon the Kolors people claiming the losses and ineffective treatments alongwith Damages, costs Interest and inconvenience etc. If not resolved then you will be required to file a Complaint before the District Consumer Disputes Redressal Commission on the grounds mentioned in the Legal Notice. You have a good case and you will succeed. Please give me Rank Five and follow me after reviewing my resume and book a consultation for further discussion and explanation if required.

    December 29, 2020