I'm Not Receiving A Good After Sales Services From The Company Repair Lasts Week | Vkeel - Free Legal Advice

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Bangalore

Basically I brought a laptop (Acer nitro 5) 10 months ago. I had so many problems with the laptop every now and then I had to get to the service center and repair it. IN July I had raised the issue that my laptop is crushing and a month later they replaced the motherboard. Just after 5 days my laptop war not charging so I raised another complaint soon after that a person visited and said that the motherboard is burnt so we can't claim a warranty. I spoke with the technical manager and managed to replace the motherboard again under warranty. Now it's been 6th day of the repaired motherboard now again it's not charging I have shot the video and on 5th day the temperature of the laptop was unusual. I'm very much tired of this service thing I need justice for what I paid I'm not able to attain online classes nor work on my upskill

Expert's Answers(7)

Advocate Yogesh Navmahalkar
Jalna, Maharashtra

19 Client Ratings

Dear client, Send them notice through lawyer and file complain in consumer Court

September 12, 2020
xxxxx cxxxxx
Bengaluru, Karnataka

184 Client Ratings

Dear Sir You may approach labor commissioner or get issue a legal notice. Please give me RANK FIVE (5) if my answer satisfies you.

September 12, 2020
Advocate J L Naagar
Jalandhar, Punjab

169 Client Ratings

Since the product is still under the period of warranty It is the most opportune time for you to make the final compalint with the Company. Better it would be if you could manage to cause a detailed Legal Notice explaining whole of the agony you have faced till now. It must also be mentioned about the damages, inconvenience, mental torture and costs for service of Legal Notice. Probably the matter will be solved. Otherwise make up your mind for approaching the Consumer Court because the time of warranty is about to lapse. It will definitely work. You have a good case and you will succeed. Please give me Rank Five and follow me after reviewing my resume and book a consultation for further discussion and explanation if required.

September 11, 2020
Advocate Suneel Moudgil
Panipat, Haryana

40 Client Ratings

1. you can serve him a legal notice through a lawyer to refund the amount or replace the laptop with new one, 2. if the needful is not done despite service of the legal notice, you can file a consumer complaint as per the provision of latest amendments, 3. the consumer case can be filed from your place, 4. you can also claim an appropriate compensation for causing mental agony & unfair trade practice 5. you can contact me for a detailed discussion.

September 11, 2020
Advocate Yogesh Navmahalkar
Jalna, Maharashtra

19 Client Ratings

Dear client, Send him notice through lawyer and file complain in consumer Court.

September 11, 2020
Advocate Kanchan Kumari
Mumbai, Maharashtra

9 Client Ratings

u can file consumer court but before filling the case u should send them legal notic that ur laptop is still in warranty period they can not deny for looking the problem. if they don't give reply of ur legal notice u can file case in consumer court. u can contact me for further consultation and give 5 stars if my advice helps to u

September 11, 2020
Advocate Abhimanyu Gurawalia
Patli Hajipur, Haryana

60 Client Ratings

you can file a case in consumer court your product is under warranty and they will have to replace the same or repair or to make the payment you can consult me

September 11, 2020