Wrong Commitment | Vkeel - Free Legal Advice

Rahul Sharma

NA

I have an HDFC credit and I applied for settlement half amount I paid but after lockdown, I was unable to pay the whole amount bcoz of salary problem. Hence my settlement got void after lockdown I visited the branch and asked for my rest payment in one time they said it void and after a few days agency member called me and I share him all story and he said I will resettle ur same letter if u pay yr last full balance in one time and I agreed but when I done the payment. I asked him for my settlement letter then he did not reply and now its w months branch is not helping me. I have phone recording and WhatsApp messages of that person. On behalf of the settlement, he made me fool and gave me the wrong commitment. Now pls help me I have lost more than 1lakh rs and my credit card limit was only 38k rs. Help me anyone.

Expert's Answers(3)

Advocate Yuvraj Dhavile
Latur, Maharashtra

it's depend upon whether u have applied for moratorium?

November 11, 2020
xxxxx cxxxxx
Bengaluru, Karnataka

184 Client Ratings

Dear Sir, You may approach Banking Ombudsman or get issue a strong legal notice. Please give me rank after viewing my details. Please call me for further assistance.

November 11, 2020
Advocate J L Naagar
Jalandhar, Punjab

169 Client Ratings

The mistake being got committed by you was that you didn't got anything in writing from the said agent. You should have confirmed his credentials before entering into any agreement with him. Anyhow, at this stage you have a remedy available with you to make a detailed Complaint to the Banking Ombudsman narrating the whole incident with annexed conversation of Whatsapp and other records Under Cyber provisions. You have a good case and you may get your problem nailed. Please give me Rank Five and follow me after reviewing my resume and book a consultation for further discussion and explanation if required.

November 11, 2020