Fradulent Transaction And Company Threatening Of Legal Process For Repay | Vkeel - Free Legal Advice

Mahesh Patil

Hyderabad

I opened a Credit Card account with one company. Someone posing as customer care from that company has cheated me by making unauthorised transaction by taking the OTP from me and they had used the money of Rs. 19914/-. This happened within 48 hours of I opening the account with that company and hence a clear indication that someone internal to that company knew all my details and has done it. I have filed a Cyber Crime FIR and also communicated to company customer care and grievance through email & phone. I have all emails and recorded calls. I have got no resolution from them yet. Now the company is asking me to pay the dues and threatening me of legal process. What shall I do. Am I liable to pay the money without getting any resolution on the complaint.

Expert's Answers(3)

Advocate Sanjeev Jain
Muzaffarnagar, Uttar Pradesh

8 Client Ratings

Dear Client Firstly you should contact consern bank office after that you should give a legal notice and file a case with all evidence For further assistance please contact me Thank you

March 23, 2022
xxxxx cxxxxx
Bengaluru, Karnataka

184 Client Ratings

Dear Sir, You have to approach Banking Ombudsman and also get issue a legal notice claiming huge compensation for such mischief. Please give me rank after viewing my details. Please call me for further assistance.

March 23, 2022
Advocate Anik
Bengaluru, Karnataka

66 Client Ratings

Dear client, File a lawsuit and address the emerging cybercrime attract. The cybercrime department will resolve the issue. For more details, please contact. Thank you.

March 22, 2022