Credit Card Closure By CITI

dont pay single currency sent legal notice to the bank and file the case in the court for relief

Inexpensive procedures usually drag on... versus tactical and expensive law suits that don't just get desired results faster however wins one ones respect from rogue entities (in this case banks). apart from recovering all expenses with due interest...since the primary purpose of a law suit is compensation that befits the purpose.

Ombudsman scheme is a codified law enforceable by court.. The Banking Ombudsman Scheme is an expeditious and inexpensive forum for bank customers for resolution of complaints relating to certain services rendered by banks. The Banking Ombudsman Scheme is introduced under Section 35 A of the Banking Regulation Act, 1949 by RBI with effect from*Phone*Presently the Banking Ombudsman Scheme*Phone*As amended upto July 1, 2017) is in operation. Due to overwhelming demand Ombudsman scheme For Non-Banking Finance Company ombudsman is introduced and has been in force from February 23, 2018 ...

Please reach out VKeel team and get my details in case you are unable to get to me by clicking on my tab will have this matter addressed to you in detail and have this matter in your favour from the local court in Pune. also, please do not go via the RBI Ombudsman channel as the process mentioned is a lay man's common sense and not a codified legal process.

They can't do it.. Better close the card to avoid unnecessary complications like CIBIL, excess interest etc.. However may send a request to Reserve bank Ombudsman for redressal of ur grievance..

which city are you from?